Policy
1. Booking Policy
We welcome both walk-ins and walk-ins.
However, to ensure the experience and valuable time of our customers, all same-day appointments must be made by phone. Appointments on the online booking link are made 1 day in advance
Please call us (832) 632-1428 directly to book your service
2. Late Arrivals
Arriving more than 10 minutes late may result in a rescheduled appointment or longer wait time.
3. Cancellations/No Shows
Please notify us at least 24 hours in advance to cancel.
4. Refund Policy
All services are non-refundable.
If you are not satisfied, please let us know before you leave so we can correct it on the spot.
5. Children's Policy
For the safety and comfort of all guests, children must be supervised at all times.
6. Health & Safety
Please inform our staff if you have any medical conditions or allergies. We use hospital-grade cleaning services to ensure your safety.
7. Lost or Damaged Items
We are not responsible for lost or damaged personal belongings.
8. Payment Methods
We accept cash, credit cards, and digital payments. Gratuity is appreciated in cash.
9. Nail Repairs
We offer a 7-day guarantee on broken or chipped nails. Please get in touch with us by phone or in person.
10. Right to Refusal of Service
We reserve the right to refuse service to anyone who is behaving inappropriately or disrespectfully.